Shipping Policy

At SA Flag, we make use of Bob Go, a trusted delivery partner, to ensure your order reaches you quickly and safely.

Delivery Options & Timeframes

• Standard Delivery: Orders are typically delivered within 2–5 working days to major centers.
• Outlying / Regional Areas: Delivery may take 3–7 working days depending on the location.
• Delivery times are estimates and may be affected by external factors such as courier delays, public holidays, or peak periods.

Shipping Costs

• Shipping fees are calculated at checkout based on your delivery address.
• In some cases, free delivery promotions may apply – these will be clearly stated on the website or during checkout.

Tracking Your Order

• Once your order has been dispatched, you will receive a tracking link via email or SMS from Bob Go.
• You can track the progress of your delivery in real time.

Delivery Requirements

• Deliveries will be made to the address provided at checkout.
• Please ensure someone is available to receive the package during working hours.
• If no one is available, the courier may attempt redelivery or contact you to arrange an alternative solution.

Delays & Support

• While we aim to deliver on time, occasional delays may occur due to circumstances beyond our control.
• If you experience any issues with your delivery, please contact us at info@saflag.co.za and we will assist directly with Bob Go to resolve the matter.